Project Info:

For the final group project for the Product Management at Join Maestro course we focused on "Nostrum Care," a digital health insurance service. The project aimed to improve the user experience of the Nostrum Care app by addressing key user pain points, including complex reimbursement processes, lack of clarity in communication, and difficulties managing multiple beneficiaries.
We proposed several app enhancements, including:

• Simplified tracking of reimbursements with clearer information.
• Improved management of personal and beneficiary data.
• Introducing new features for navigating insurance policies and medical claims.
• Partnering with healthcare providers for better integration of services like direct billing.

Success was defined by reduced customer service inquiries, faster reimbursement processes, and increased satisfaction, particularly for users with multiple beneficiaries

Project Details:

• Client:Nostrum Care
• Industry:Project Management
• Technologies:Figma
• Date:October, 2024